FAQs

How long does shipping take?

Orders are typically processed within 1 to 2 business days. Standard delivery usually takes 5 to 10 business days, depending on your location. Once your order has shipped, you’ll receive a confirmation email and a tracking link. Delivery times may vary during peak periods, holidays, or due to customs and local carrier delays.

How does the money back guarantee work?

Simply return your product within 30 days and we'll give you a refund.

What is the Lumi Sound Dock and how does it work?

The Lumi Sound Dock is a phone stand that boosts your phone's sound, with a full-color light display you can switch between modes. It features a built-in rechargeable battery for hours of portable audio and light displays wherever you go.

Will this work with my existing devices?

Yes, the Lumi Sound Dock pairs with any smartphone, tablet, or laptop (iOS, Android, Windows). It also includes a power input for wired connections to non-Bluetooth devices.

How do I control the lights and sound?

Simply use the buttons on top of the speaker to adjust volume and cycle through lighting modes. You can choose from static colours or music-reactive light shows.

How long does the battery last?

A full charge takes about 2 hours with the included USB cable. Enjoy up to 5 hours of playtime on a full charge, depending on your volume.

When will I notice the difference in my listening experience?

You'll enjoy a richer, fuller sound the moment your phone is on the dock, plus a holder that rotates 360° to find your perfect angle.

Is the Lumi Sound Dock safe and well-made?

Absolutely. It features ABS construction and LED technology that stays cool to touch. The compact design is durable enough for daily use and travel.